User Guides, Support Programs & Online Service Requests
Please find links to online user guides below, if you are unable to locate a specific guide, please contact us.
Mitel End User Guides
To access Mitel System user guides for your system click here.
Inter-Tel End User Guides
To access Inter-Tel System user guides for your system click here.
Mitel Software Assurance and Support
Mitel Software Assurance and Support services play an important role in helping your Mitel solution remain current and insures CDN has the manufacturer support needed for critical failures. If a problem resolution requires Mitel support and your system is not under Software Assurance, Mitel will not provide CDN technical support of any sort, if you are not enlisted in the Software Assurance Program. Mitel will require you to upgrade and enroll in Software Assurance at that time with a re-enrollment fee which can be costly. Protect your investment and remain enrolled in the program always.
Mitel Software Asssurance & Support Overview (2:26)
Online Customer Request Form
Please complete the form below and a representative will contact you as soon as possible.
If this is an urgent request please call 630-390-3200.